Privacy Policy

This Website is operated by Neoland Group Pty Ltd (ACN 17 646 792 618)

We recognise that your privacy is very important to you and that you have a right to control your personal information.

The amount of information we collect about you depends on how you use our Website and any information you give us about yourself when you enter your information through our website.

This Privacy Statement applies to our Website and how we collect and use personal information about you.

Security Measures

We take reasonable steps to protect the security of personal information (including cookie information) in accordance with this Privacy Statement and our Website.

We do not give out information about our users and we take reasonable precautions to protect personal information collected and stored by us. These precautions include, but are not limited to security systems and monitoring, secure access to offices and archives, encrypted passwords, firewalls, anti-virus programs and other security measures put in place to prevent accidental or malicious loss of data or personal information.

Unfortunately, no one can guarantee that data passing over the Internet will not be intercepted or used by unauthorised third parties. Accordingly, although we work hard to protect that information, we cannot ensure or warrant the security of any information that you transmit to us and we are not responsible for events arising from unauthorised access to your personal information. Once we receive information that you have transmitted to us, we will take reasonable steps to preserve the security of that information in our own systems. However you should regularly check your computer equipment for Malware such as Spyware, Trojans or key loggers.

You must also play an important role in keeping your personal information secure, by maintaining confidentiality of any user name, password, profile and accounts used on the website. Please advise us immediately if there is any unauthorised use of your user name, password, profile or accounts by any other internet user or any other breach of security.  To ensure ongoing privacy we recommend you change your passwords from time to time, and never give your password to anyone.

 Purpose of the Data Collected

If you choose to submit personal information about yourself to us, you authorise us to collect, use, store and disclose that information in the manner and for the purposes contemplated by this Privacy Statement.   If you choose not to provide all of the personal information we request from you, we may not be able to make some of the information or the products on this Website available to you.

Submitted personal information will only be used by us for the following purposes:

  • to contact you for market research purposes;
  • to monitor who is accessing the web site or using services offered on the web site;
  • to send you information about us, our website, products or services;
  • to send direct marketing material by email or post to you;
  • to personalise our Website, products or services;
  • for statistical analysis; and
  • for security purposes.

 Cookies

We use “cookies” to enable our Website to interact with your browser so as to provide you with better service and a more effective Website. “Cookies” are small text files that our web server places on your computer while you browse our Website. Our web server can later retrieve these cookies if you visit again.

If you visit this website to read or download information, we will record your server address, domain name, the date and time of your visit and the information downloaded.

Our web server allocates a “cookie” to each Internet browser that visits our Website. This cookie does not allow us to collect personally identifiable information about you and this information is used for statistical and site development purposes only.

If you wish to make full use of our Website, you should configure your browser to accept cookies.

Third Parties

As with all of your personal information, we will not provide this to third parties without your consent, except where:

  • we are required by law to disclose information to third parties; or
  • we have outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.

Third party websites should contain their own privacy statements and the operators of those third party websites are responsible for their own privacy practices.

How We Handle Email

We may save any e-mail that you send us, if we believe we have a legal requirement to do so. We may monitor e-mail message content for security issues including where e-mail abuse is suspected.

Your Rights and Disclosure

You have certain rights to access and request correction of personal information that we hold about you. Any such request, or any inquiry about our Privacy Statement, should be sent to info@neoland.com.au

We may disclose your personal information including your name and contact details to any relevant authorities, parties and/or applicable intellectual property right holders (or their representatives) if we consider that you are in breach of our Website Terms of Service 

Acceptance and Amendments to Privacy Policy

You acknowledge and accept that any use you make of our Website indicates your acceptance of our Website Terms of Service

This is our current Privacy Policy and replaces any Privacy Policy we have previously published on our Website. We may at any time and for any reason vary or replace our Privacy Policy by publishing the varied or replacement Privacy Policy on our Website. You accept that by doing this, we will have provided you with sufficient notice of the variation or replacement.

If you would like more information about our Privacy Policy, please contact us at info@neoland.com.au